Privacy Policy

1. Information we collect

We collect information that you provide directly to us, including when you register, request a callback, apply for a course, enrol in a program, contact support, or otherwise interact with our platform. This may include your name, email address, phone number, educational background, institution, resume or profile details, and any other information you choose to provide.

We automatically collect certain technical and usage information when you visit our website, such as IP address, browser type, device information, pages visited, and referring URLs. We may use cookies and similar technologies for this purpose, in line with our Cookie practices described below.

2. How we use your information

We use the information we collect to provide, maintain, and improve our services; to process your applications and enrollments; to deliver courses, mentorship, and placement-related support; to send you service-related communications, updates, and marketing (where you have consented or where permitted by law); to respond to your enquiries and support requests; to analyse usage and trends; and to comply with applicable laws and enforce our terms.

We do not sell your personal data to third parties. We may share your information with service providers who assist us in operating our platform (e.g. hosting, analytics, email delivery), subject to contractual obligations to protect your data. We may also share information with hiring partners in connection with placement support, where you have consented or where necessary to perform our services.

3. Legal basis and retention

We process your personal data where necessary for the performance of a contract with you, for our legitimate interests (such as improving our services and security), or with your consent where required. We retain your information for as long as needed to fulfil the purposes described in this policy, or as required or permitted by law (e.g. for legal, accounting, or dispute resolution purposes).

You may have rights under applicable data protection laws (e.g. access, correction, deletion, portability, objection, or withdrawal of consent). To exercise these rights or to ask questions about our processing, contact us using the details in the Contact section below.

4. Data security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. This includes secure transmission (e.g. HTTPS), access controls, and secure storage practices. No method of transmission or storage is completely secure; we cannot guarantee absolute security but we strive to protect your data in line with industry standards.

5. Cookies and similar technologies

We may use cookies and similar technologies to recognise you, remember your preferences, and analyse how you use our website. You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of our site. By continuing to use our website, you consent to our use of cookies in accordance with this policy.

6. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the "Last updated" date. Material changes may be communicated to you by email or through a notice on our platform. Your continued use of our services after such changes constitutes acceptance of the updated policy.

7. Contact

For privacy-related questions, requests, or complaints, contact us at support@go2x.live. We will respond to your request in accordance with applicable law. If you are in India and believe we have not addressed your concern, you may have the right to lodge a complaint with a relevant data protection authority.